Service
Shipping & Returns
Complimentary Shipping
We currently ship within Canada only. Every order ships insured and free of charge. Please allow 1 to 2 weeks for your piece to be shipped, arriving in signature Valaire packaging.
Returns
Unworn, non-customized pieces may be returned within 30 days for a full refund. Made-to-order and engraved pieces are final sale. Return shipping is at the customer's expense, unless the piece arrived with a defect, in which case we cover the cost of return shipping in full.
Lifetime Warranty
Each Valaire piece is guaranteed for life against manufacturing defects. We offer complimentary re-polishing and cleaning for the lifetime of your jewelry.